Tech News

Why Twitter suspended our handle – NCC

By Stanley Iwuoha

The Nigerian Communications Commission (NCC) says the American microblogging and social networking service, Twitter temporaily suspended its handle @NgComCommission, following multiple Online staff Internet Protocol (IP) logins and not because it violated Twitter rules as being speculated in the media.

Twitter said it suspected attempt to hack the Commission’s Twitter account, hence the decision to immediately suspend the account to protect the account and its followers from any security breaches or compromises.

A statement issued by the NCC’s Director of Public Affairs, Dr. Ikechukwu Adinde, noted that Twitter swifly restored the account after an appeal filed by the telecom regulator, explaining the circumstance and requesting it to lift the suspension on the account was lodged.

“Twitter, in its response to the appeal to un-suspend the account, clearly stated that ‘If we suspect an account has been hacked or compromised, we may suspend it until it can be secured and restored to the account owner in order to reduce potentially malicious activities caused by the compromise,” said Adinde.

Although Twitter can suspend accounts on two grounds: to maintain a safe environment for users on Twitter or its account violates Twitter Rules, he explained that in the NCC’ case, the suspension was based on the former ground, essentially to ensure the safety and protection of the Commission’s account and further dismissed the insinuation in some quarters that it violated the Twitter Rules .

The statement reads in part: “To this end, the Commission wishes to clarify that the temporary suspension of its Twitter account was NEVER as a result of any violation of Twitter Rules but rather, as part of standard safety measures by Twitter management to safeguard its users’ accounts, as may be interpreted by embedded security features of the microblogging site.

“As a foremost telecoms regulatory agency that ensures compliance with rules and also enforces rules in the sector it regulates, the NCC complies with extant rules of engagements, backed with high level of integrity and ethical practice, which have been nationally acknowledged.”

The however, thanks its followers, telecoms consumers and other industry stakeholders for their understanding and concerns during the hiatus created by the suspension and assures them that Twitter’s action was essentially to protect the NCC and its online followers.

The Commission informed that it nhas taken steps to ensure that necessary streamlining required is implemented to keep the account live and accessible to all its stakeholders at all times.

At the moment, the NCC’s Twitter account currently has over 124, 000 followers and the Commission essentially uses the account to, among others, provide and disseminate up-to-date corporate communication and information on its regulatory activities to its various stakeholders, inform and educate consumers on their rights and privileges, as well as to receive and resolve consumers complaints in real-time.

Related Articles

Leave a Reply

Your email address will not be published. Required fields are marked *

Back to top button
Subscribe to our Newsletter to Get Fresh and Free Updates.

Subscribe to our Newsletter to Get Fresh and Free Updates.

ICT news breaks, new industry statistics, Pinpoint Tech reviews and much more!

You have Successfully Subscribed!