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Cisco expands Webex capacity to enhance customer’s experience

 

 

 

Top priority of any company’s management is to get its team accomplish tasks, from anywhere,within the shortest possible time

By Juliet Umeh

Top priority of any company’s management is to get its team accomplish tasks, from anywhere, within the shortest possible time. But this is not always possible because of poor technologies and internet connections.

But a tech company Cisco, has announced key Webex enhancements to help industry-leading security and compliance capabilities to deliver consistent user experiences and integration with the leading cloud content management platform, Box.

It also said it is making telehealth easier for patients and providers by integrating with Epic. It noted that the integration of Epic for healthcare will give patients choices for engaging with providers key to their wellness.

VP and GM, Cisco’s Collaboration Group,

VP and GM, Cisco’s Collaboration Group, Javed Khan

Javed Khan, said: “Keeping employees, heads of state, healthcare providers and many more securely connected and productive is at the heart of what we do. Even before the pandemic, Cisco was one of the world’s largest collaboration providers, supporting nearly half the world’s video conferencing. Now we’re supporting 3X the normal volumes.

“We are proud we could be there for our customers when they needed us most, and we will continue to be there moving forward as we navigate through these times,” Khan said.

Top among what the company has enhanced include: More capacity to enable continuity on Webex.
it said: “Webex has become a lifeline for hospitals, federal governments, higher education, and businesses big and small. To stay ahead of demand and continue to deliver the quality our users expect, we’ve invested in incredible amounts of global capacity; in fact, we are now running the Webex platform at 3X the previous capacity.”
It also invested more security to ensure connectivity, high security and productivity.
There is new means to manage an enlarged remote workforce and a return to office.
It said: “Cisco Webex Control Hub provides intelligent and actionable insights, enabling IT to manage all collaboration workloads through a single pane of glass whether workers are at home or in the office among others.

Additionally, “Cisco has now integrated Webex Teams and Box, the leading cloud content management platform that is used by 68 percent of the fortune 500 and nearly 100,000 businesses globally,” it explained.

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